All reputable manufacturers provide their products with guarantees against manufacturing defects and this represents a solid agreement between the manufacturer and their customer - typically a plumbers merchant. This agreement and close working relationship has been the way that guarantees and warranties have been handled for years.
With large construction projects the main contractors are under pressure to take on total responsibility for all aspects of a buildings guarantee and this old way of working based on manufacturers standard warranties is under strain. In general large projects have multiple levels of subcontracting involved; main contractors subbing out to multiple secondary contractors and these secondary contractors putting work out to a third and forth level of contractors means the gap between the people doing the installation, commissioning and water treatment work has never been greater.
The growing gap between the main contractor and the multiple subcontractors means that the challenges of establishing responsibility and accountability when something goes wrong is often time consuming and very costly.
Pegler Yorkshire have developed a new extended guarantee called Warranty Plus to help main contractors overcome the issues encountered in large projects. Warranty Plus is only available on application and is handled on a project by project basis with each agreement bespoke to that scheme.
By ensuring all your installers receive certified product training on Pegler Yorkshire installation procedures and that you’re working with approved Pegler Yorkshire business partners for the installation, commissioning and system dosing we are able to offer these enhanced warranties. Pegler Yorkshire work very closely with main contractors throughout every stage of a project from initial specification and product selection through to the ongoing system maintenance for the life of the guarantee period, making sure they benefit from our market leading expertise.