Service is a king at Pegler Yorkshire, and initiatives are in place to provide reliable support down every customer channel, whether you are a specifier, a builders’ merchant, installer or consumer.
We’re big advocates of professional training and have invested heavily in developing effective programs that can be accessed onsite, online and on demand.
We work closely with project teams to really get to know the job and fully understand the requirement. This process ensures product specifications are correct and enables us to deliver effective on-going support and training on every aspect of the project. This can include onsite installation, advanced training and the appropriate certification.
For those who have gone through the Pegler Yorkshire training scheme we also provide an ID card system for flag ship projects where security is key.
The fully interactive Innovation & Training Centre at Pegler Yorkshire's Doncaster site has been specifically created to showcase the company’s complete product range to installers and customers. The centre allows products to be tested, viewed and clearly demonstrated.
Visitors are able to turn valves and see how to balance a system, view a fully fitted under floor heating system, experience live demonstrations and view training packages via interactive touch screen facilities.
Discover the very latest in plumbing, fittings, central heating systems, controls and legislation with our handy online guides. You will find learning modules for taps, central heating, fittings and commissioning valves. Click here to view the training videos or if you want your on-line training to add to your CPD hours, click here.
Pegler Yorkshire has launched an online selector tool to help installers and contractors identify and select the most effective way to join pipe work in any given situation. INSIGHT offers impartial, unbiased advice and clear guidance as to which method and product is best suited to a particular application.
Pegler Yorkshire is extremely active in supporting manufacturing, engineering and plumbing-based studies and spends a considerable amount of time in schools and colleges to train, guide and advise tomorrow’s heating and plumbing professionals. As a leading innovator in the development of new products, we are also dedicated to ensuring the next generation of installers have the most advanced tools available for meeting the requirements of the job, government legislation and customer expectations.
For colleges, visits to Pegler Yorkshire’s state-of-the-art Training and Innovation Centre can also be arranged, where students can benefit from on-site training, real time product performance studies and a tour of the manufacturing facilities.